> ## Documentation Index
> Fetch the complete documentation index at: https://docs.scrumpbot.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Ping New Members on Join in Discord

> Set up a Discord ping-on-join bot that briefly mentions new members in welcome, rules, verification, or onboarding channels when they join your server.

Scrump can automatically ping new members when they join a Discord server. This temporary Discord join ping helps people notice welcome messages, rules, verification steps, role menus, or onboarding instructions without leaving a permanent mention in the channel.

<Note>Setting up ping on join requires **Manage Server** permission.</Note>

<img src="https://scrumpbot.com/static/images/feature-ping-on-join.png" alt="Discord ping on join bot welcoming a new server member" className="w-full" />

## How to ping someone when they join Discord

<Steps>
  <Step title="Choose a welcome or onboarding channel">
    Pick the text channel where new members should be mentioned. Common choices include `#welcome`, `#rules`, `#verification`, or `#get-roles`.
  </Step>

  <Step title="Add the ping-on-join channel">
    Run `/ping-on-join add channel:` and select the channel.

    ```text theme={null}
    /ping-on-join add channel: #welcome
    ```
  </Step>

  <Step title="Review the configured channels">
    Run `/ping-on-join list` to confirm that the selected Discord channel is enabled.
  </Step>

  <Step title="Test with a new member">
    When the next member joins, Scrump queues the mention and posts a short welcome ping in the configured channel.
  </Step>
</Steps>

## How Discord ping on join works

Scrump collects new member joins in 30-second batches. It posts a message such as `Welcome, @new-member` in each configured channel, waits about five seconds, and then deletes the message. The member still receives the Discord mention notification, while the channel stays clean.

This feature is sometimes called a Discord join ping, welcome ping, new-member ping, ghost ping on join, or automatic member mention. It is useful when important onboarding information already exists in a channel and you only need to direct the member's attention to it.

<Info>Ping on join sends a temporary mention. It does not replace a custom welcome message, assign roles, or verify the member.</Info>

## Manage ping-on-join channels

Use `/ping-on-join list` to view every configured channel.

Use `/ping-on-join remove channel:` to stop new-member pings in one channel.

```text theme={null}
/ping-on-join remove channel: #welcome
```

## Discord ping-on-join limits

* **Free servers:** One ping-on-join channel
* **Plus:** Up to 25 ping-on-join channels
* **Pro:** Unlimited ping-on-join channels

## Ping-on-join troubleshooting

If new members are not being pinged when they join Discord, check that:

* The channel appears in `/ping-on-join list`.
* Scrump can view and send messages in the selected channel.
* The selected destination is a Discord text channel.
* You waited at least 30 seconds for the queued join-ping batch.
* The test account actually joined after the feature was configured.

The temporary welcome mention is expected to disappear after about five seconds.

## Discord join ping FAQ

### How do I ping a new member when they join Discord?

Run `/ping-on-join add channel:` and select a welcome, rules, or verification channel. Scrump will briefly mention each new member in that channel after they join.

### Why would I use a Discord ping-on-join bot?

A join ping draws attention to onboarding instructions that new members might otherwise miss. It is especially useful for rules, verification, reaction roles, introductions, and server navigation.

### Does the new-member ping stay in the channel?

No. Scrump deletes the welcome ping after roughly five seconds, leaving the existing channel content in place.

### Can I ping new members in more than one Discord channel?

Yes. Free servers can configure one join-ping channel, Plus supports up to 25 channels, and Pro has no configured channel limit.

### How do I turn off automatic join pings?

Run `/ping-on-join remove channel:` for each configured channel. Use `/ping-on-join list` to check whether any remain.

## Related Discord guides

* [Set up Discord sticky messages](/features/automation/sticky-message)
* [Create Discord auto roles](/features/automation/auto-roles)
* [Build a Discord role menu](/features/role-menu)